Want more specifics on what we'll actually be doing behind the scenes? Read on.
Chances are, unless you're a web designer or developer, you really don't know what "site maintenance" really means. Here's a straight to the point list of all of the geeky, yet necessary things we'll be taking care of for you:
Researching and monitoring what keywords your customers are using to find your website, and updating your backend keywords to ensure consistency.
Optimizing and maintaining your Google My Business page by adding new photos, responding to reviews, adding weekly posts and more.
Updating new blog posts (max 4 per month) and new store products (max 8 per month) to ensure all of the on-page and backend search settings, keywords and descriptions are fully optimized.
Consistently running website speed tests and ensuring you're always using the latest tools that Wix has to offer.
Providing a monthly traffic report so you can easily see and analyze the traffic that is coming to your site (for Gold and Platinum members).
Availability via email for any questions SEO, Google Analytics, Google Search Console or Google My Business related questions.
Desktop and Mobile Design & Functionality Maintenance
Maintaining your site design and functionality at all times. Sometimes, Wix will release a new Editor version, app update, site tool or API that will cause some things to appear out of place or not work as they should. We constantly crawl sites to ensure there's no disruption.
Whenever Wix implements a new version of an app or an element (such as the Blog, Wix Bookings, your site menu, an Instagram connection, or hundreds of other features), we'll go in and make sure you have the most up-to-date version possible to ensure your site speed, functionality or design doesn't suffer.
Regularly monitoring your mobile site to ensure it's meeting Google standards and maintains usability.
Inbox Monitoring (Platinum only)
Monitor messages that come through any Wix Forms on your site so you don't miss a message.
Being available for "chat hours" on your website -- responding to chat messages in real time.
Design Hours (varies by plan)
Consistently updating your site wherever you need! Updates can include (but are not limited to):
Adding new events
Updating your bookings calendar
Adding new blog posts
Minor design updates
Adding new press articles
Adding new portfolio images
Adding new store products
Creating an e-mail newsletter